Privacy Policy

1. Introduction

This Privacy Policy explains how ApexSkills Academy Pvt. Ltd. ("we", "us", or "our") collects, uses, and shares information when you use our website and platform. This policy applies to all users, including learners, affiliates, and resellers.

2. Information We Collect

• Account Data: Name, email address, and phone number provided during registration.
• Course Activity: Progress, video completion status, quiz scores, assessment results, and issued certificates.
• Payment Data: Order records and billing details. We do not store credit card numbers or CVVs on our servers.
• Affiliate and Reseller Data: Permanent Account Number (PAN) and bank account or UPI details required for processing commission payouts and settlements.
• Device and Usage Data: IP address, browser type, operating system, and basic analytics regarding your interaction with our platform.

3. How We Use Your Information

We use the collected information for the following purposes:

• Delivering course content and tracking your progress.
• Evaluating assessments and issuing certificates.
• Processing payments and fulfilling orders.
• Calculating and distributing affiliate commissions and reseller payouts.
• Improving platform functionality and user experience.
• Sending transactional communications, such as purchase receipts, password resets, and account notifications.

4. Information We Do Not Store

We explicitly do not collect or store full credit or debit card numbers, CVV codes, raw Aadhaar numbers, or any biometric data.

5. Cookies & Tracking

We use cookies to maintain your active session, remember your display preferences (such as theme), and track affiliate attributions (via a 30-day cookie).

For more details on how we use cookies, please read our Cookie Policy.

6. Third-Party Services

We rely on standard cloud infrastructure providers to host our platform. Financial transactions are securely processed by our payment processor, which handles your payment credentials under its own privacy and security policies. We do not sell your personal data to third parties.

7. Data Retention

We retain your account data and course progress for as long as your account remains active. If your account becomes inactive, we may delete your data after a reasonable period.

Financial records, including purchase history and payout details, are retained for longer periods as required by Indian tax and accounting laws.

8. Your Rights

You have the right to access the personal data we hold about you and request corrections to any inaccuracies. You may also request the deletion of your account and associated data, though we must retain certain records (such as order history) to fulfill our legal obligations.

If you need an export of your data, please submit a request via email to privacy@apexskills.academy.

9. Data Security

We implement standard security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no electronic transmission or storage system is entirely secure, and we cannot guarantee absolute security of your data.

10. Children

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or operational requirements. Any updates will be posted on this page with a revised effective date.

12. Contact

If you have questions about this policy or your data, please contact us at privacy@apexskills.academy. For formal grievances, you may email grievance@apexskills.academy.